GDPR compliance information for Painless24.com users from the European Union

Painless24.com is committed to meeting General Data Protection Regulation (GDPR) requirements, which came into effect on May 25, 2018. Please refer to the information below for details.

GDPR Compliance Statement for painless24.com

At painless24.com, we are committed to protecting the privacy and security of our users' personal information. As such, we adhere to the requirements of the General Data Protection Regulation (GDPR), which sets forth guidelines for the collection, processing, and storage of personal data of individuals within the European Union.

1. Data Collection:

We collect and process personal data from our users solely for the purpose of providing our services and improving user experience. This may include information such as name, email address, contact details, and other relevant data necessary for the functioning of our website.

2. Lawful Basis for Processing:

We ensure that all data processing activities are conducted lawfully, fairly, and transparently. Our lawful basis for processing personal data may include user consent, contractual necessity, legal compliance, or legitimate interests pursued by our business.

3. Data Security:

We try to implement robust security measures to safeguard the personal data we collect against unauthorized access, disclosure, alteration, or destruction. Our security protocols may include encryption, access controls, regular security assessments, and staff training on data protection best practices.

4. User Rights:

Under the GDPR, users have certain rights regarding their personal data. This includes the right to access, rectify, delete, or restrict the processing of their data. Users also have the right to data portability and the right to object to the processing of their personal data.

5. Data Sharing:

We do not sell, rent, or lease our users' personal information to third parties for marketing purposes. However, we may share personal data with trusted service providers who assist us in operating our website or providing our services, subject to strict confidentiality agreements.

6. Consent Management:

We obtain explicit consent from users before collecting or processing their personal data, where required by law. Users have the right to withdraw their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

7. Data Retention:

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. After the retention period expires, we securely delete or anonymize the data to ensure continued protection.

8. Contact Information:

For inquiries, requests, or concerns regarding our GDPR compliance or the processing of personal data, users may contact our Data Protection Officer via email.